Course Summery:

• Legislation/Homes Policies and Procedures
• Fear and Anger
• Effects of Challenging Behaviour
• Violence and Aggression
• Triggers and Warning Signs
• Prevention
• Effective Communication
• Defusing the Situation
• Support

Who the course is for?

All staff working within the social care sector

Duration /Format/Cost

1 Day – 6 Hours
£300.00 Plus VAT

Course requirements/notes:

Delegates are required to take active participation in the practical sessions.
This course is instructor lead with the use of presentations, activities and handouts.

Contact details

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