Course Objectives:

On completion of the course, delegates will understand:

• Techniques
• Verbal, Non Verbal and Behavioural Communication
• Barriers
• Open and Closed Communication
• Body Language, Eye Contact, and Facial Expressions
• Reflective Listening
• Empathy
• Gestures
• Medical Issues

Who the course is for?

All staff working within the social care sector
Duration /Format

1 Day – 6 Hours

Course requirements/notes:

Delegates are required to take active participation in the practical sessions.
This course is instructor lead with the use of presentations, activities and handouts.

For more information call Trinitas on 0115 964 8344

Contact details

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